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Knowledge Document: How to restrict specific GroupWise users to a Limited License

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Environment

GroupWise 24.x
GroupWise 23.x
GroupWise 18.x

 

Situation

For specific reasons, a company needs to restrict access to GroupWise for certain users to the following methods:

A mailbox requires only a Limited License if access to it has been limited to the following:

  • GroupWise WebAccess (including mobile devices)

  • GroupWise client or WebAccess via the Proxy feature

  • GroupWise client or WebAccess via the Busy Search feature

  • A POP client

  • An IMAP client

  • A SOAP client such as GroupWise WebAccess or the GroupWise Mobility Service

  • A third-party plug-in to the GroupWise SOAP protocol

Refer to this document for additional licensing details: Auditing Mailbox License Usage in the Post Office

 

Resolution

1. In the GroupWise Admin Console, select a GroupWise user that needs to be restricted to a Limited License.
2. Select Client Options:



3. Select Client Access
4. Select Limited License Mailboxes
5. Lock the Client Licensing Padlock to prevent this setting from being undone.



Repeat the above steps for any additional users that need to have licensing restricted.

If there is a very large number of users that should be restricted, consider creating a new GroupWise Post Office and moving all Limited License users to the new Post Office.
Then instead of modifying individual users, select the Post Office | Client Options | Client Access | Limited License Mailboxes and lock the Client Licensing Padlock.

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