Environment
GroupWise 18.5, 23.4, 24.1, 24.2Situation
When trying to restore messages from GWDR, errors are being presented in both the GroupWise Post Office logs, the GroupWise Windows client and the GWDR logs. The errors from GroupWise are:GWclient error: [8219] Failed to connect to a remote network resource
Errors in the POA logs:
11:34:05 A3DF Unable to access backup location: /mnt/restore/p2/connect/restore User[ baynet-test]
11:53:08 A3DF User baynet-test tries to restore from backup location: /mnt/restore/p2/connect/restore
11:53:08 A3DF The database function 14 reported error [8201] on ngwguard.db
These are the same error we got if we try to restore the messages for any user from the GroupWise admin console:
11:54:58 A31E Processing Admin Message (a64f2e92.001)
11:54:58 A31E Processing admin task: Full User Restore
11:54:58 A31E The database function 14 reported error [8201] on ngwguard.db
11:54:59 A31E The database function 14 reported error [8201] on ngwguard.db
RELOAD nfs configuration:
reload:~ # cat /etc/exports
#/bkp 192.168.135.22(rw,no_root_squash,sync,no_subtree_check) 192.168.135.2w,no_root_squash,sync,no_subtree_check) 192.168.135.24(rw,no_root_squash,sync_subtree_check) 192.168.135.25(rw,no_root_squash,sync,no_subtree_check) 192.1135.26(rw,no_root_squash,sync,no_subtree_check) 192.168.135.27(rw,no_root_squ,sync,no_subtree_check)
/bkp *(rw,no_root_squash,sync)
reload:~ #