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Knowledge Document: Groupwise Post Office becomes slow and unresponsive every Monday morning

Caroline Oest
 
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When users are logging into the GroupWise client on Monday mornings, the client is slow to respond to actions like: changing folders, opening mail, adding attachments, etc. The issue clears up as the day goes on and is fine the rest of the week.

Environment

GroupWise 24
GroupWise 23
GroupWise 18

Situation

GroupWise users are complaining of slow performance on Monday mornings. The performance gets better throughout the day and is fine the rest of the week.
 

Cause

Typically, there is something that is causing the GroupWise POA performance to be slower on Monday mornings than during the rest of the week.
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  •  

    Classic weekend job collisions and mailbox growth. 
     - High swap rates(slows things down) can show that RAM needs increasing or lost/'stolen'.
     - SANs' busy with other synchronization/backup tasks can slow disk I/O
     - and just plain more mail to process than there used to be.
    When does your Contents checks run (start and run times)?

    ________________________

    Andy of KonecnyConsulting.ca in Toronto
    Please use the "Like" and/or "Verified Answers" as appropriate as that helps us all.

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