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Customer Story: SH Power

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Working together to meet new market conditions, easily and securely

With the Swiss utilities industry in flux, SH POWER must ensure it can keep pace with change— making it more important than ever that employees can share business data with each other quickly and easily. How could SH POWER ensure that increasing convenience did not come at the cost of decreasing security?

Major change is afoot in the Swiss utilities industry, with the drive for market liberalization gaining momentum. Large organizations already have the freedom to choose their electricity and gas supplier.

SH POWER works closely with trusted partner NEXPERT AG. “Support from the NEXPERT team has always been excellent with specialists at hand to help with a wide range of products,” says Urs Iseli. “NEXPERT enabled us to automate many processes and guided us through certification processes to optimize our business.” NEXPERT also connects SH POWER with other OpenTextTm customers to facilitate knowledge sharing.

OpenTextTm Filr Advanced Edition integrates seamlessly with SH POWER’s existing OpenTextTm and NetIQ solutions, which form the backbone of its IT services. The company uses OpenTextTm Open Enterprise Server for file and print services, OpenTextTm GroupWise for email, calendaring and instant messaging, OpenTextTm ZENworks for endpoint management, NetIQ Identity Manager and Access Manager to control user permissions, and OpenTextTm Vibe for collaboration.

“Micro Focus (now part of OpenText) Filr Advanced Edition is also integrated with our NetIQ and Micro Focus (now part of OpenText) solutions including GroupWise, leveraging existing information and avoiding additional configuration workload.

Urs Iseli concludes: “Supported by our partner NEXPERT, and with the reliable and powerful Micro Focus (now part of OpenText) Open Workgroup Suite and NetIQ solutions, we’re confident that we can keep pace with industry changes, and make the most of the new business opportunities they bring.”

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