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Knowledge Document: GW Web shows certain messages with formatting tags

Caroline Oest
 
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There are several mails in your mailbox where a contents is displayed with formatting tags. The same message is shown fine in a GroupWise client.

Environment

GroupWise 24.2

Situation

There are several mails in your mailbox where a contents is displayed with formatting tags. The same message is shown fine in a GroupWise client.

Cause

Affected mails are typically a plain text mails sent from mobile phones or other 3rd party software that generates plain text emails.
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