Cybersecurity
DevOps Cloud
IT Operations Cloud
On Tuesday, November 12, as part of a company wide initiative to bring all corporate websites under the OpenText brand, the Community will be down briefly around 11am Eastern / 8am Pacific as we transition to a new domain name. The community will be offline while we make the change and when it comes back online it will be located at community.opentext.com and the old domain will redirect to this new location. Thank you for your patience as we make this important change.
GroupWise Mobility is taking an hour to sync new items to a user
GroupWise Mobility 18.x / 23.x / 24.x
Situation
New mail items are taking an hour to sync to users.
Cause
Normally the POA will notify the Mobility sync agent about GroupWise events, but in the event that does not happen, the GroupWise sync agent will automatically poll the POA for new events. The default value for this setting is 3600 seconds (1 hour).
Find resolution on support portal