Version Upgrade

Calling all GroupWise fans! It's time to upgrade your collaboration solution. The latest releases have new features that make GroupWise even more secure and easy to use. Plus, you can upgrade for free with an active support contract.

Recently, we released GroupWise 18.4.1, which features:

• Multifactor authentication with NetIQ Advanced Authentication.
• Alternate "From" addresses: Select which "from" address to add to your outgoing message.
• Mailbox Management features in Admin Console.

We haven't slowed down finetuning GroupWise Web either. With version 18.4.2 coming before the end of the year, you can:

• Open multiple messages at a time to read, compose, or both.
• Copy and move from one address book to another.
• Create a contact on mobile devices.

Please note: GroupWise uses certificate verification to make sure that the connection is made to the correct server. To avoid issues with certificate verification, we recommend carefully reading the instructions outlined in the GroupWise 18 Installation Guide.

Master your upgrade with the right support

Maybe you're handling the upgrade on your own but want a little help. Contact our Customer Support team by chat, phone, or service requests. You can also access the GroupWise documentation, support forums, patch downloads, and more.

Need some reinforcements? Our Premium Support plan enhances your Business Support with ongoing problem resolution, technical guidance, and strategic support—all from a team of named and dedicated software experts and account managers.

Or if you just need some short-term support, Flexible Credits give you access to upgrade resources, on-site troubleshooting, assessments, and even e-learning.

Contact our Support Representatives to find out how we can support you.

Partner Up to Handle Upgrades

We know you want the latest product innovations but might not want to spend time on upgrades. A software upgrade is not only an opportunity to benefit from the latest product innovation, but also evaluate your long-term strategy for operating the solution either on-premises or cloud.

OpenText Partners are a great resource with comprehensive offerings for GroupWise upgrades, they are all certified with extensive skills and many years of proven experience. Contact your current partner if you are looking for GroupWise upgrade assistance or find list of partners that we have pre-selected for you here.