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iPrint Appliance AD directory sync account creation

Hi,

We're currently running iPrint 4.1.4 fully patched in production with the directory sync to eDir without issues with papercut integration  but due to organization changes we're having to switch our primary directory source to AD for all services. I've setup a test iPrint 4.1.4 server for this and configured it for AD Sync. We've succeeded in setup but are having issues with the way the accounts are created within the appliances internal edir tree and the names not matching our papercut server which is also AD integrated.  

in papercut and edir synced iprint, user accounts are created as as an 8 character username as flastnam and when iprint does a sync to ad it creates them as lastname, firstname(flastnam) this causes papercut to not recognize the user that is printing and cancel the job as the names do not match.

within active directory users and computers and looking at the attribute editor we have the following:

cn= lastname, firstname (username)

name= lastname, firstname(username)

mailNickname=username

sAMAccountName=username

uid=username

In the directory server sync on the test iprint appliance I have tested using mailNickname, sAMAccountName, and uid as the Account Name Attribute, and each time it populates a different number of accounts, but consistently every time it creates the account in the internal edir tree as lastname, firstname (username) which breaks our papercut integration. 

Is there a different config file or configuration option I need to change to ensure that users are created in the internal edir tree as sAMAccountName or uid?

  • 0

    Hi David, we synch our iPrint server with Active Directory as our user source and also tie it to active directory groups.  Not sure how your users show up in your Active Directory user OU, but ours show up with their full name.  For example, my name is Keed Johnson and my AD user account is kjohnson.  In the iPrint eDir tree, my username is Keed Johnson.  We simply point the User/Groups to the location where our users live in Active Directory.

    Hope this helps