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No Printers in Portal after update to iprint 4.2

raffi321 over 3 years ago

Hello,

I have updated today the iprint 4.1.x Appliance to the last version 4.2 and also the security patches. The admin has rights to see after the login to the iprint Portal, all Printers. The other users see only one Printer because the rights associated to this printer is from OU and not from user groups. That means, that group rights are not working for the portal.

I am able to log in and print to my printer but do not see it in the portal.

What is going wrong and what can I do?

Regards

0 raffi321 over 3 years ago

Now I see the Groups associated to the printers in iManager and there are also users associated to the groups, but not any printers after login to printserver/.../printers
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0 raffi321 over 3 years ago

I got the file iprint.war from Support. That solved the problem.
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0 Kevin Boyle over 3 years ago in reply to raffi321

Thank you for posting the solution.

To identify a specific post as the solution, you can click on More under that post and select Verify Answer. That will highlight the post so others can locate it quickly.

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Kevin Boyle, Knowledge Partner
Calgary, Alberta, Canada
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No Printers in Portal after update to iprint 4.2

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