Getting reports of this here also.  Although I do have the OES Client installed.  Has anyone found a solution to this?

latest client 6.22.14 should fix this issue 

I opened a support case and it does appear to fix it.  Unfortunately, the installer for that version has a bug and it won't install if you have certain Visual C++ versions already installed.  I'm waiting for development to fix the installation bug so I can deploy the client.

the latest version 6.22.14 should also have the fix for the c++ issue. What error do you get in the install logs?

Hi Gonzalo,

Ken is not the only one having this issue.

See case 02065348. I've provided lots of details.

Maybe it should, but it does not.  :-)

[SETUPIPP] - VC++ Redist x64 FAILED. code=1638(0x666)

I'm working with Kyle on this - see case 02082802.  He grabbed some more info from my test PC earlier today to help with troubleshooting.

ok Thanks. Then we'll let Kyle work on it

Ken Etter said:

Maybe it should, but it does not.  :-)

Yes... I'm being told the same thing.

I'm working with Bob and passed on your case number.

I've looked at the data and it looks like the issue will appear if there is a newer version installed than the one the iPrint client wants to install.

iPrint client will install 14.27.29016 but there was a newer already installed, 14.27.29112, hence the 1638 error.

Engineering will need to add a check in code to avoid this scenario. 

Yep, that is what I was seeing.  Seems like a fairly basic thing so hopefully we get a corrected installer soon.