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Looking for

warper2

I am looking for someone who is running Iprint appliance 4 who is as well using AirPrint with it. I have for 2 years tried to get airprint

to work with it. I have papercut mobility which seems to work very well for it but trying to get to a managed solution. Even the logs

are pretty useless to figure this out.

Here is additional info.

Licensed as enterprise so AirPrint is supported.

Have tried with its own cert or using a global-sign wildcard cert. Neither help and don't really think that is the issue. 

The interesting part is it always wants to use a driver on the mac instead of just appearing as AirPrint. 

Same issue for iOS devices. Can see the printer and print to it but nothing happens.

Just looking for someone with success with iprint appliance using AirPrint to try and figure it out.

  • Suggested Answer

    0  

    So far as i know, airprint works fine with appliance 4.x.  You said:
    "Can see the printer and print to it but nothing happens."
    Is this using airprint or using the iprint app for ios?

    are you print from outside or from inside your firewall.?
    is the job hitting the appliance or not.? Do you see in  /var/opt/novell/iprintmobile/jobs/ ?
    if using iprint app for ios, what does the log file shows?

    iprint_mobile0.log may show more information.

    Most common issue with airprint is the network configuration. Appliance and access point device where mobile devices connect need to be on the same network as bonjour is not forwarded thru switches or routers as it is multicast traffic. 
    Also physical printer needs to have ipp and airprint enable

    of course, open a case with Micro Focus support will be faster.

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The opinions expressed above are the personal opinions of the authors, not of OpenText. By using this site, you accept the Terms of Use. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.), Hewlett Packard Enterprise Company, or Micro Focus. As of January 31, 2023, the Material is now offered by OpenText, a separately owned and operated company. Any reference to the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks is historical in nature and the HP, Hewlett Packard Enterprise/HPE, and Micro Focus marks are the property of their respective owners.