This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Login issue when attempting to install from iPrint to Mac Air

I am seeing an increase in our staff Mac Air laptops not installing printers from our IPP listing page onto our Mac Air laptops. The Mac laptops are running Ventura with the iPrint client at v6.18. Our iPrint appliance is currently running v5.0.3.  As part of the troubleshooting, I confirmed Mac drivers are available for the printers in question as well as them being active.  I have even attempted to use my OES credentials and an administrator account's credentials but the install still fails.  I have provided screenshots of the login windows we are seeing on the Mac laptops. Honestly, I am not sure why iPrint is requesting a login when I do not have security enabled on the printers. Any advice would be greatly appreciated! 

credentials login

error after closing login window