Environment

iPrint on Open Enterprise Server 2018 SP3

Situation

The /var/opt/novell/log/iprint/ipsmd.log contains messages like:

 FATAL The iPrint Manager was unable to set the generation number. Error code: 1349320716
 INFO The iPrint Manager has unloaded successfully.
 FATAL A child process has gone or the iPrint Manager has had a fatal error and has been auto-restarted 5 times within the last hour. There appears to be a repetitive problem occurring.

The iPrint Manager is exiting.
WARNING The iPrint Manager was unable to update its status in eDir, Error: -1.
INFO The iPrint Manager has unloaded successfully.

Resolution

1. Open iManager Console
2. Directory Administration
3. Modify Object
4. select this printmanager
5. General Tab
7. Other and look for the " iPrintManagerDBGenNum "
8. Delete this attribute and try to load the ipsmd again.

#rcnovell-ipsmd restart

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