Knowledge Document: iPrint fails to start on OES2023 NSS configuration after upgrade

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Environment

Open Enterprise Server 2023 with iPrint / iPrint Advanced for OES

Situation

iPrint fails to start on OES2023 NSS configuration after applying OES updates.

Cause

iPrint / iPrint Advanced systemd service files are updated during the upgrade.  The update changes the NSS and iPrint load timing which causes iPrint to fail to load. 

Resolution

Run the iprint_nss_relocate script while the cluster resource is hosted on that node.  To find the syntax for the command, run this command:

history | grep iprint_nss_relocate

Additional Information

For further problems with iPrint / iPrint Advanced, please check out the iPrint Master TID
https://support.microfocus.com/kb/doc.php?id=7024542

Access iPrint article on support portal

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