iPrint delivers an easy-to-use and secure printing solution as part of a competitive IT service for The Cluster clients!

The challenge was to provide printing facilities for a growing and transient user base to support a variety of OS and device requirements. The Cluster wanted to eliminate the manual effort involved in setting users up individually and use its IT resources more effectively.

The Cluster is a bring-your-own-devices-based company. This results in a highly heterogeneous environment, consisting of Windows, Linux, Mac, and lots of mobile devices; all wanting the ability to print.

iPrint was easily installed and soon began to earn its keep. It allows users to be automatically synchronized from Active Directory (AD), so when a user is created in AD during the initial on-boarding process, they will have full printing capabilities within 15 minutes. When the user installs the printer, iPrint automatically chooses the correct drivers depending on the operating system and any other configurations.