John Gill wrote:

> Ideas, thoughts, comments (good or bad) will be appreciated.

Hi John,

Have you checked all the various logs for any clues?

There are sometimes issues upgrading a VM from one major release to
another and there were major changes between SLES 11 and SLES 12. The
safest way is to do a fresh install (create a new VM) and migrate
services/data from the old VM.

Are you still using Xen?

Have you upgraded Dom0?

Have you verified that the upgraded DomUs are still supported on the
version of Dom0 you are running?

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Hi,

I have two host servers (Dom0) running SuSE12 and they each run a number of VMs using XEN. I have upgraded non-OES and OES servers without issue on both hosts.
As a side note, I think there was an issue with VMware and major release updates.

I just had a brain bubble... I will move the troublesome VM to the second host and then try the upgrade ...

John

Hi,

I have two host servers (Dom0) running SuSE12 and they each run a number of VMs using XEN. I have upgraded non-OES and OES servers without issue on both hosts.
As a side note, I think there was an issue with VMware and major release updates.

I just had a brain bubble... I will move the troublesome VM to the second host and then try the upgrade ...

John

John Gill wrote:

> As a side note, I think there was an issue with VMware and major
> release updates.

VMware does not support major upgrades to a VM's OS. When you create a
new VM you specify the OS so the set of devices that are provisioned
are compatible with that OS. After a major upgrade that may no longer
be the case. This is an issue that can affect any VM running on any
hypervisor. It is just something to keep in mind when issues like yours
arise.

Another reason for creating a new VM and doing a migration is that
newer OSs have new features. Sometimes, to maintain compatibility,
these new features are not implemented when upgrading from an older
release. The one that comes to mind in particular is a different
default filesystem but there are others too.

When an installation fails, I want to know why. The answer is usually
somewhere in one of the logs: you just have to find it. ;-)

If you created a snapshot or have a backup, you can restore and try
again. Be aware that doing so on a system with eDirectory can create
additional issues. You can take a look at some of the threads in the
eDirectory forums.

If you are unable or unwilling to determine the cause of the failure,
one workaround may be to do a server down upgrade and boot from the
installation media but this approach also has issues when your VM is a
paravirtual DomU.

Of course, you can always grab a supportconfig and open an SR...

Let us know what you find. Maybe someone else has some other ideas.

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Kevin Boyle - Knowledge Partner
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