A suspicion is that the reference to SP3 is getting in the way. In a text editor (i.e. NOT Word) do a case-sensitive(I'm not sure if this is needed or not) search and replace of SP3 for SP4 (and sp3 for sp4) on the file "Novell Client 2 SP3 for Windows ADM.adm" and I would save it with SP4 instead of SP3 in the name.
Give that a try, and let us know how it goes so that we all benefit.
Andy of KonecnyConsulting.ca in Toronto
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