How to fix the incomplete synchronization - items not synchronized

0 Likes

Step one - Debug the server




    • Modify the log file level on the server.

 

    • Edit the file %IFOLDERDirectory%/simias/data/simias/Simias.log4net

 

    • Look for "<level value="INFO" />" in the XML. Change it to "<level value="DEBUG" />" then save the file.

 

    • Now tail the log file with this grep filter.

 

    • Change directory to the log directory %IFOLDERDirectory%/simias/data/simias/log/Simias.log

 

    • run this tail command:

      tail -f Simias.log | grep "Could not find file"




From your PC having the issue with the "incomplete synchronization" start the sync.



On the server console where you ran the tail command you will see the files the server is missing.



Step two - Fix the files



You have several options for fixing the issue.

 

The one I prefer is to log into the iFolder web interface and delete the files that are having the issues. Then using the web interface upload the files one at a time. This works if you only have a few files that are issues.



If you have thousands then you may have a deeper problem. In that case I would revert the iFolder to a normal folder and re-create it. After you revert it you should check with the web interface to make sure it is gone.



Remember to change the "Simias.log4net" back to "INFO" when you are done.

Labels:

How To-Best Practice
Comment List
Related
Recommended