Knowledge Document: Cluster-enabled DNS server logs "novell-named: Credential Not Found" at startup

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Environment

Open Enterprise Server 2018 SP3 Update 4
Open Enterprise Server 2018 SP2 Update 9
eDirectory 9.2.6
Novell DNS Server
Novell Cluster Services
 

Situation

When the DNS server cluster resource comes online at a cluster node, the following messages are logged to /var/log/messages...:

systemd[1]: Starting Novell Domain Name System (DNS) server, novell-named...
kernel: [  224.370675] sock: process `novell-named' is using obsolete setsockopt SO_BSDCOMPAT
novell-oes-cred-store[8076]: [critical]: SearchRecordInDB: Not able to open Credential Store file, error: 13
novell-named[8076]: Credential Not found
novell-named[8076]: OES Credential Store Error has occurred, error:UnKnown erro
novell-named[8076]: Could not open the credential file
novell-named[8076]: No credential found in the file
novell-named[8076]: Unable to get the object creation-modification with error 25
novell-named[8076]: Failed: ns_zone_configure: failure
novell-named[8076]: Failed: configure_zone: failure
novell-oes-cred-store[8076]: [critical]: SearchRecordInDB: Not able to open Credential Store file, error: 13
novell-named[8076]: Credential Not found
novell-named[8076]: OES Credential Store Error has occurred, error:UnKnown erro
novell-named[8076]: Could not open the credential file
novell-named[8076]: No credential found in the file


...and the following messages are logged to /var/opt/novell/log/named/named.run:
 

general: main: notice: starting BIND 9.3.2 -u named -D -d 1 -V DNSDHCP
general: server: info: found 16 CPUs, using 16 worker threads
general: dns/db: info: Node is not cluster enabled
general: dns/db: critical: Unable to read locator reference from NCP server
general: dns/db: critical: Failed to load RRs of rootserver zone with error -10
database: dns/cache: debug 1: calling free_rbtdb(.)
database: dns/cache: debug 1: done free_rbtdb(.)
general: dns/hints: warning: Loading Root data from directory Failed
general: server: debug 1: load_configuration: >dynamic reconfiguration start flag set to NO
general: server: info: loading configuration from '/media/nss/DNSDHCP/etc/opt/novell/named/named.conf'
network: interfacemgr: info: listening on IPv4 interface lo, 127.0.0.1#53
network: interfacemgr: info: listening on IPv4 interface bond0, 10.0.181.39#53
network: interfacemgr: info: listening on IPv4 interface bond0, 10.0.181.36#53
general: dns/db: info: Node is not cluster enabled
general: dns/db: critical: Unable to read locator reference from NCP server
network: interfacemgr: info: dns_edir_get_multival has returned error inside store_dnsserver_ip_address:25
network: interfacemgr: error: Error occurred while updating the IP list of the DNS server object:25

Cause

The problem may occur upon installation of eDirectory 9.2.6 for OES 2018 SP2 (Name: oes2018-SP2-2022-15, Summary: Update 9 eDir 9.2.6.1) and OES 2018 SP3 (Name: oes2018-SP3-2022-16, Summary: Update 4 eDir 9.2.6.1) and only happens when novell-named loads /opt/novell/eDirectory/lib64/libexpat.so.1 instead of /usr/lib64/libexpat.so.1.
 

Resolution

1) Insert the following line before the line "include /etc/ld.so.conf.d/*.conf" in /etc/ld.conf.so:

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