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Retain - Folder structure.

Hi.

When "retaining" emails. It puts them in same location they are in when it's archived doesn't it and doesn't move it or does it if you change where a file is stored.

So for example ...
Email A comes in.

The day it comes in I put it into Folder A

So it gets archived and stored in "Folder A" within my retain archive.

Now 3 months later within Groupwise i decide to move everything out of "Folder A and put it into Folder B. So the user a year later says ohh that was in Folder B before it was sucked out as it had reached our age limit... Logs into Retain to look for the Email, scours Folder B but cannot find it.... Presumably he just has to use the "search" function or look in Folder A :)

Am i right in thinking this. Or does it tell when an item has been moved from one folder to another and move it to the correct folder?

Further to this what about IMAP Clients if the user isn't using Groupwise and uses say MacMail will it replicate all the local folders on the MacMail Client or will they all be in the inbox.

Thanks.
  • 0  
    On 11.03.2019 12:04, booktrunk wrote:
    >
    > Hi.
    >
    > When "retaining" emails. It puts them in same location they are in when
    > it's archived doesn't it and doesn't move it or does it if you change
    > where a file is stored.


    Not quite. If you move it later and retain runs again, you'll end up
    with (the same) mail in both folders in retain.

    > Further to this what about IMAP Clients if the user isn't using
    > Groupwise and uses say MacMail will it replicate all the local folders
    > on the MacMail Client or will they all be in the inbox.


    I know nothing about MacMail, but usually there is no such thing as
    "local" with IMAP. IMAP *should* be all on the server, aka the folders
    you see in Standard IMAP clients will be normal groupwise folders on the
    server.

    CU,
    --
    Massimo Rosen
    Micro Focus Knowledge Partner
    No emails please!
    http://www.cfc-it.de
  • 0 in reply to   
    More importantly, if an email is archived before it is marked as having been opened, it does not update that status in the archive (although I am told this is in the works for a future release).

    One does need to be careful using the Litigation Hold feature when producing emails-- if the archived item looks like it has not been opened and read even though the item had been opened in the active mailbox after being archived. Just a heads-up.
  • 0 in reply to 

    Good content.

    questions about how the GW Mac client will behave is a different topic all together.  GW client, GW plugin for retain, GW sync with GW msg platform etc....

     

    Lot of variables overall in this.  Many archives, folder status is static, meaning that it is an archive, a record of where an object was at that point in time, thus a record.  So movement is not usually supported.

    i have seen systems that will manage things in a dynamic manner, such as any message moved, we will record the new location and NOT remove it from the original

    another detail that comes into play is if the storage is on an immutable device, then there are a whole bunch of new parameters that come into play there.....

    suggest tracking this down via support.  This has surfaced before but i think it is best to have a more detailed discussion.