Hi,
We run/ran GW 2014 and Retain 4.9.0.1 .... The company has decided to migrate user data and email to Office365 in the cloud and therefore did not renew the Microfocus licensing. The migration is still ongoing and taking months. (I warned them about this). Anyway, because the license has expired, Retain is no longer archiving email and therefore the "Trash" is building up significantly and will not be migrated to Mimecast which leave a gap of 6 months in our archive email records.
Is there a way to get a once-off Retain license to archive everything for the last couple of months before the final move to Office365 and the cloud.
Regards
John