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Read timed out; nested exception is java.net.SocketTimeoutException: Read timed out

Robert Don

Hi

I have just recently started getting this error in our Retain jobs and all of a sudden our jobs are taking extremely long to complete.

Any help will be highly appreciated.

  • 0  

    What versions are involved and what systems are we Retaining here?

    Any recent changes, such as notable patching?

    Which OS/version are we running Retain on?

    that suggests a communication issue, though that could be just parts of the server talking to other parts of the server.

    ________________________

    Andy of KonecnyConsulting.ca in Toronto
    Please use the "Like" and/or "Verified Answers" as appropriate as that helps us all.

  • 0   in reply to   

    And watch your POA(s). Maybe you see some high load there; especially SOAP threads. Sometimes restarting your POA will heal some issues ...

    Use "Verified Answers" if your problem/issue has been solved!

  • Verified Answer

    +1 in reply to   

    Hi

    Thanks I should have mentioned

    Retain ver 4.9.1.0

    SLES 15 SP2

  • 0   in reply to 

    I had same problem, did you tried to restart everything ? Sometime is this problem with Java memory hog. In my case reboot of Retain server solved the problem.

    David

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