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Retain 4.9 and GroupWise search error ea1d

Diethmar Rimser Super User

over 3 years ago

Retain 4.9.x.x: GroupWise client will deliver error ea1d if starting a search including Retain archive. This is a known bug (RET-13111). So open a SR to get some jar files which should be replaced to make searches successful again.

I have upgraded several systems in the last weeks to Retain 4.9.1.0. Yesterday I have found out that this bug is back ("I'll be back!"). So I have to repeat this step for all these systems!

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0 davidkrotil over 3 years ago

It has another implication, after you restore email you get same ea1d error if you try open the restored message in GroupWise mailbox.

David
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0 davidkrotil over 3 years ago

did you got same patch as for 4.9.0.1 ? I got from NTS patch , which it´s from February.

David
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0 Diethmar Rimser over 3 years ago in reply to davidkrotil

Yes, it's the same patch. Unfortunately it has not been fixed in version 4.9.1.0 ...

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0 davidkrotil over 3 years ago in reply to Diethmar Rimser

did you replaced all occurrences of the file ?
/opt/beginfinite/retain/RetainServer/WEB-INF/lib/gwava-common-4.9.10.jar
/opt/beginfinite/retain/RetainWebUI/WEB-INF/lib/gwava-common-4.9.10.jar
/opt/beginfinite/retain/RetainStubServer/WEB-INF/lib/gwava-common-4.9.10.jar
/opt/beginfinite/retain/RetainStatsServer/WEB-INF/lib/gwava-common-4.9.10.jar
In Readme.md is only RetainServer and RetainStubServer. I´m asking because it doesn´t work and I´m pretty sure, that when I applied this patch on 4.9.0.1 it worked.

David
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0 davidkrotil over 3 years ago in reply to davidkrotil

My fault, xercesImpl-2.12.0.jar was there again. After deletion it works again.

David
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0 Diethmar Rimser over 3 years ago in reply to davidkrotil

The same procedure as every time

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Retain 4.9 and GroupWise search error ea1d

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