On 7/25/2014 10:36 AM, dbenjamin wrote:
>
> When new users are added to a context with a User Home Folder policy the
> new users are unmanaged.
>
> This is a new 3.1.1.15 install. If I right-click the user and select
> User Actions -> Manage it will create the storage and set the rights per
> the policy.
>
> What am I missing?
>
> Thanks,
> David.
>
>
David,

Is this NSM install for eDirectory or Active Directory?

Do you have an Event Monitor installed and authorized? If it's eDir, is
it on a server that holds a replica of the partition you're creating
those users in? If it's AD, is it in the same domain you're creating
those users in?

-- NFMS Support Team

Sorry yes this is eDirectory 8.8.8, OES 11.2, SLES 11.3, NSM 3.1.1

O-top of the tree
|-Server1
|_
|-OU users
|_
|-OU storage
|-Server2

There are two servers involved. Server1 holds a Read/Write replica of the container that holds the users, it has nsmengined and nsmeventd running on it.

The second, Server2, is below the first server in the tree in a partitioned OU, it has nsmagentd and nsmeventd running on it. It is the master of this partition

Thanks,
David.

Do you get any data in the event.dat file?
/var/opt/novell/storagemanager/event/data/event.dat

When the event monitor get's an update about a directory event it will store that in the event.dat file until it's picked up by the nsm engine.

Regards,
Ron

# ls /var/opt/novell/storagemanager/event/data/
.cacheindex

I then stop the engine.
Create a new user using iManager.

# ls /var/opt/novell/storagemanager/event/data/
.cacheindex event.dat

I start the engine.
Wait a little bit, a minute or less.

# ls /var/opt/novell/storagemanager/event/data/
.cacheindex

Log into Novell Storage Manager Admin 3.1.1.15
Select Storage Management
Select the container that has the new user
Click the check by Users to see the new user
Right click the user and select Object Properties
Properties tab:
-FDN CN=testuser,OU=Students,O=TreeName
-GUID {big long guid here}
-Type 1
-Create Time Friday, August 8, 2014 8:19:54 AM

Effective Policies tab:
-Effective Policy Students
-Policy Type User
-Managed Path Type Home Folder
-Managed Path <blank>

Associated Polices tab:
-Policy Students
-Policy Type User
-Managed Path Type Home Folder

Transactions tab:
-Eligible <blank>
-Deferred <blank>
-Active Error, Unable to service the request at this time.

History tab:
-FDN History, Name; Error Processing Results - 1792: The requested record could not be located in the Global Statistics Reporting database. Date / Time; Not available

I run the Consistency Check and the Management Status is Not Managed.

So it was a simple over-site ( read as a dumb mistake ) the Event Servers and Agent Servers on the Configure tab were not Authorized...

Thanks for your help,
David.

dbenjamin;2328482 wrote:
# ls /var/opt/novell/storagemanager/event/data/
.cacheindex

I then stop the engine.
Create a new user using iManager.

# ls /var/opt/novell/storagemanager/event/data/
.cacheindex event.dat

I start the engine.
Wait a little bit, a minute or less.

# ls /var/opt/novell/storagemanager/event/data/
.cacheindex

Log into Novell Storage Manager Admin 3.1.1.15
Select Storage Management
Select the container that has the new user
Click the check by Users to see the new user
Right click the user and select Object Properties
Properties tab:
-FDN CN=testuser,OU=Students,O=TreeName
-GUID {big long guid here}
-Type 1
-Create Time Friday, August 8, 2014 8:19:54 AM

Effective Policies tab:
-Effective Policy Students
-Policy Type User
-Managed Path Type Home Folder
-Managed Path <blank>

Associated Polices tab:
-Policy Students
-Policy Type User
-Managed Path Type Home Folder

Transactions tab:
-Eligible <blank>
-Deferred <blank>
-Active Error, Unable to service the request at this time.

History tab:
-FDN History, Name; Error Processing Results - 1792: The requested record could not be located in the Global Statistics Reporting database. Date / Time; Not available

I run the Consistency Check and the Management Status is Not Managed.