The upgrade from 8.1 to 8.3 Patch 1 is hapenning soon, and my company will find ourselfes in the mixed environment with a HPE RM 8.3.0 9088 Client (Win7, Office 2010, SQL 2012-R2) (
The clients for 3000 users will be updated from 8.1 to 8.3 patch 1 on Thursday so until we upgrade the servers on the weekend, we will be pointing towards the current Prod server version 8.1 for 2 days.
A question regarding a customised Ribbon included in a system options / Global Settings in this environment:
In our Prod environment (8.1) we have our System Options and Global Setting and off course no Ribbon.
Now, with HPE RM 8.3 Client we have a customised Ribbon that we want be visible/compulsory to all users in Production environment together with the upgraded list of permissions for a Records Manager user type (in the system options)
This has been tested in DEV and TST. (both Client and Server are 8.3 patch1)
OK, obviously , in order to be seen and active, a new ribbon and these options and Global Settings must be saved in the Production environment. Considering that we even plan to deploy HPE RM 8.3 Client a week before to a 50 users for testing (pointing to a 8.1 server in Prod), how this will influence the users still with 8.1 Clients.
To be precise, How the system know which global settings (The 8.3 Ribbon, System Options) to display to a proper user, according to their Client's version?
Do we have two different sets of options now in the database or?
Is there really any danger in being in this mixed environment?
This is related one of my previous posts: