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Saving multiple emails - Document Queue Options

JackMorgan

Hi,

In CM9.4 when I drag multiple emails onto the List Pane the Document Queue Options window opens and from there I can select the Default Record Type, Default Container etc. However, in CM10.1 Build 574 Patch 1 when I do the same thing the Document Queue Options window does not contain the Default Record Type or Default Container options.

Is this intentional or a bug?

Is the only workaround to set the Default Record Type and Container via File > Options > Documents before dragging in multiple emails?

         

Thanks

Jack

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  • 0

    HI  ,

    As I understand it, you're dragging multiple emails from your Inbox. Has it been setup as a Document Queue / Linked folder? 

    If you close the Document Queue Options dialog, and right-click on the Process Email in Folder - Inbox window, what menu options are available to you? 

    Shiela

    _______________________________

    Shiela Torrevillas
    Senior Software Support Engineer


    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button

  • 0 in reply to Shiela Torrevillas

    Hi Shiela,

    Thanks for responding to my question and apologies for the delay in replying.

    The Inbox has not been set up as a Document Queue / Linked folder. If I close the Document Queue Options dialog there is no right-click Process Email in Folder window. 

    Cheers

    Jack

  • 0   in reply to JackMorgan

    Fyi - Shiela will be back to work next Monday!

    Caroline Oest

    OpenText Community Manager
    Although I am an OpenText employee, I am speaking for myself and not for OpenText.
    If you found this post useful, give it a “Like” or click on "Verify Answer" under the "More" button.

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