Failed access to HP TRIM: client read failed

we have received an error while trying to connect to HPTRIM.  we have reinstall the client but when we tried to add the dataset back, the following error comes out:

client read failed: An existing connection was forcibly closed by the remote host (0x00002746)

*refer attachment.

fyi, we are using HPTRIM client version 7.3.1 build 5352

pls help urgently.

Thanks.