3 months ago the company that I worked for upgraded TRIM from version 6.2.x to 7.2.1. After the upgrade, everything seems to be fine until recently the event processing are stuck with initializing and after 5 hours, I only can see 500 events out of 400K events are processed.
Besides, due to this the performance of TRIM is incredible slow. After turning off the service through TES, the performance improved again.
HP suggested to let the event processed but we had let it run for almost 3 months and it is still have 400K events. Any suggestion or sharing for this on what should I do to move forward?