Support Tip: Proxy Auto-Configuration (PAC) fails to work when using DIRECT

0 Likes
Content Manager (Records Manager/TRIM)

Situation

When having a Proxy PAC in place for directing server connections to either a proxy or directly to the application server, when the CM client attempts to establish connection to a workgroup server (WGS) it fails with an error like: 

"...cannot connect to Content Manager workgroup server on "https://<ServerName>:<port>".The Windows API function WinHttpGetProxyForUrl() failed. An error occurred processing the proxy auto-configuration script (0x00002f86)."
 

Cause

This indicates there is an issue with processing the returned result based on the Proxy Auto Configuration script.
Find resolution on support portal here

Caroline Oest

Micro Focus Customer Experience Marketing

If you find this post useful, give it a ‘Like’ or use ‘Verify Answer’

Labels:

Knowledge Docs
Comment List
Anonymous
Related Discussions
Recommended