Support Tip: Error: "Access controls prevent you from changing the container..."

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Error message prevent users from changing container of the document where the document access controls are based on container

Environment

CM 9.x
CM 10.x

 

Situation

Error: "Access controls prevent you from changing the container for this record" when users try to change the container of a document where the document access controls are based on container, and the access controls of the original and new container are not the same.

 

Cause

The document access controls are based on container, hence changing the container will also change the access controls of the document

Find resolution on support portal here


Caroline Oest

Micro Focus Customer Experience Marketing

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