Hi, I have the same problem with last version of VM Explorer and ESXi 6.0. Did not find the solution yet.

Hello,

to further analyze you issue, we need:

1. A timestamp of when this issue happened the last time
2. Debugs Logs

In case you have a support contract, please log a case or use support@trilead.com to open a case.
In case you do not have a support contract, upload the logs here.

Best Regards,

Michael

Hello,

This only happens on my one server and happens everytime. Looking in the log file I noticed error about fragment size too big.

Timestamp is on 5/31/2016 at 3:08pm

Thanks

Jeff

I am having the same problem - does anyone have any suggestions why this should happen.  I have used HPE many times in the recent weeks without issue.

Any help or advice would be appreciated.

Disabling SSH (and the Trilead service in ports 62000-65000 etc) made my ESXi backups work again after updating to VM Explorer 7..1 with ESXi 6.7 support. That can possibly be used as a workaround until the issue is solved.

Hi,

good to head I'm not the only one having this issue. Turning off VMexplorer agend let's me run backups now, but they are _very_ slow and don't support compression. So, it's not really a solution.

I filed a support request and hope they find someting. I have run backups with VMexplorer for years and this is the first serious problem I ran into.

any news on that?

Hello,

i do have the same issue. 

But it works after a while, somtimes it takes 5 Minutes than it works, sometimes it takes 10 minutes.
If i do multiple replica it looses connection after any step, and then it takes again 5 -15 minutes. 

I am not sure where to start to search for the issue. 

Any help appreciated. 

Regards

Crey 

Hello,

I have the same issue. Is there any solution now? I´d be happy for help!

Thanks

I am also seeing this problem on 7.1, It continues after a few minutes but it is quite annoying to see.