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ESX Connect Error: The request was aborted: Could not create SSL/TLS secure channel.

JBR2

Since upgrading one of our ESXi Host servers from v4.1 to v6.0,  the server shows as "(Disconnected)" in the VM Explorer "My DataCentre" view and backup tasks are failing.  (We are using the free edition of ESXi without vCenter). 

When I re-run the VM Explorer "Edit Server" wizard, the "Test Connection" stage fails with the following error:
"ESX Connect Error: The request was aborted: Could not create SSL/TLS secure channel."

Please find attached a screenshot.

However, the vSphere Client v6.0 successfully connects to the ESXi Host. 

SSH is enabled and I have tried re-starting the Management Agents in the ESXi Direct Console User Interface (DCUI). I have also tried enabling the ESXi Shell without success.

My next thought is to re-generate the SSL certificate on the ESXi host but can't see why that would have any effect if the vSphere Client is working ok.

I would be grateful for any help re the meaning of the error messages above and possible solutions.

Thanks.

 

 

  • 0

    Did the ESXi Server get a new IP address and/or hostname?

    Data Protector and VM Explorer Support

  • 0 in reply to 

    No, the IP address and hostname remained the same during the upgrade process.

    However, another couple of clues:

    1) I have tried installing another copy of VM Explorer on another system and that connects successfully to the ESXi Host.  So that means there can't be a problem with the ESXi Host.

    2) I then tried using a different browser (IE) in case Chrome was caching something but the problem persisted.

    3) I tried deleting the ESXi Host from the My Datacenter list and re-adding the server but still the problem persists. 

    I am sure the solution is staring me in the face but I have given in and opened a case with HP...

  • 0 in reply to 

    Hi , I have the same problem 

    ESXi Connect Error: The request was aborted: Could not create SSL/TLS secure channel.

    I can connect to the ESXi Host from the same server (WS2012R) using the vSphere Client and via the old standalone Triliead VM Explorer Client, so the issue is presumably web security based somewhere. Also tried with different browsers without success, but it works fine when running from my W10 Pro laptop.   Most of the stuff on the web about this is with the vSpere Client iteslf not connecting with the same error but thats not an issue.  Any help appreciated.

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