Is it normal that products fingerprinted and discovered by the Inventory Only agent do not show under the "Discovered Products" list?
Is it even possible to use any of the ZAM features with inventory only agents?
Application Delivery Management
Application Modernization & Connectivity
CyberRes by OpenText
IT Operations Management
We got acknowledged that it is working as designed.
We don't do Software Asset Management for Inventory Only Devices. Also, as the name suggests, inventory only agent (IOA) just has the inventory module and does not have the ZAM module enabled (full agent). The product licensing also differs for IOA vs ZAM. IOA deployment is suggested if customers just want to do basic inventory of their devices and create reports.
(See the Note)
So to get that information from the SQL server I suggest to do the following:
- Install the full agent
- Disable the agent components not needed on the SQL server. Like Bundle Management, Policy Management, Image Mangement, etc...depending on what you would like to have. For example, if you use ZCM also for Patch Management, you can keep the Patch Management Agent component active and use it to patch your SQL server.
In this way you have the full agent installed, but only the components active which you need (Like Asset Management and Inventory Management)