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ZAM 7.50 Collection Client Errors no FP match

dustytrails
Has anyone ever resolved the error seen below?

[2.1.1036] The Collector encountered an abnormal circumstance. (No FP match )

This specific error is coming from a computer with an Intel Corporation DQ965GF AAD41676-305 Motherboard and
BIOS CO96510J.86A.5882.2007.0413.0100 (release date 04/13/07) running Windows 2000.

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