denesbitt,

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Are you seeing the executable in the software files report?
How frequently is the inventory running?
Are you seeing usage for other executables?
What version/IR of ZAM?
I'm assuming you're not seeing any active or run time usage.

Couple of possibilities:
- The file was not run within the time period of the inventory: The software file data is not kept historically like the inventory data. It is refreshed at each scan.

- The usage time is very short. Usage is displayed in hour increments.

- The file in question is not the one that is loaded, but it kicks off another file. Test this by looking at Task Manager when the file/associated application is running. Is the file listed?