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Antimalware update problem

BSajovic over 2 years ago

I'm currently testing ZENworks 2020U2. Specifically Antimalware. I have (Partner eval license) Active Endpoint Security Management, and active Antimalware Update Entitlement.

Endpoint securitiy installed itself onto my notebook.

After that it did successfull update :

- An update process has been completed successfully. Product version: 6.6.100.397. Engines version: 7.90165 (10695535)

After this update valid licese was recieved :

- A valid license for a security module has been received. Antimalware

Next day I had 6 unsuccessful updates ...

Error -1105

And successful update to new engine version

- An update process has been completed successfully. Product version: 7.2.2.92. Engines version: 7.90169 (10670024)

Since then I get message "Successful update" only after each boot, but allways to same engine and product version :

- An update process has been completed successfully. Product version: 7.2.2.92. Engines version: 7.90169 (10670024)

between reboots I get only unsuccessfull updates with error Error -1105

It looks like it's not updating. Any ideas ?

0 Craig Wilson over 2 years ago

See - https://www.novell.com/documentation/zenworks-2020-update-2/antimalware_agent_updates/data/antimalware_agent_updates.html

You have the most recent version. In short, it is just telling you it has successfully checked for updates, just so happens there are not any.

I'm not aware of that Error Code.... I do know signature update failures are not uncommon when resuming a device from a sleep state, though they tend to then go through afterwards. i'd recommend tracking to see if your Signature Version updates.

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0 BSajovic over 2 years ago in reply to Craig Wilson

Hm.

No updates in 9 days ?

Iz updated itself to Product version: 7.2.2.92. Engines version: 7.90169 (10670024) on Nov 9th, now it's Nov 18th and it is still Product version: 7.2.2.92. Engines version: 7.90169 (10670024) ..... ?

And I have red cross on the icon. And it says "You are at risk" The product is out of date ... ?
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0 davidkrotil over 2 years ago in reply to BSajovic

Have currently same problem, no updates for more than 20 hours. Antimalware part of ZenWorks is half backed solution.

1 ) no way to get info from ZCC than signature updates are current

2 ) no way to get information, that some workstation is infected without looking on dashboard every couple minutes

3 ) no easy way to get info, which workstation has old signature

David
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