Novell ZENworks 10 Configuration Management SP2 Now Available!

On May 27, 2009, Novell released Novell ZENworks 10 Configuration Management SP2, a key component of Novell Endpoint Management solutions. Building on the industry-leading ROI and award-winning systems management technology of its predecessors, the new version includes new features like:

> Greater installation and operational flexibility, including the ability to choose which individual solutions get installed and displayed in the ZENworks Control Center console
> An enhanced cross-product reporting engine (allowing users to build reports that span endpoint, asset and patch management)
> SUSE Linux Enterprise 10 SP2 support for ZENworks satellite servers
> Ghost imaging support
> A patch status dashboard in Novell ZENworks Patch Management
> Additional license management usage data in Novell ZENworks Asset Management
> Tighter integration of Novell ZENworks Asset Management (winner of a prestigious 2009 CODiE Award) and Novell ZENworks Patch Management through a common web console.


Upgrading our ZENworks base to the latest version of the product is a company priority—generating revenue and future sales opportunities for Novell and opening the door to new functionality, additional cost savings and expanded solution opportunities for our customers. To help you do it, we've launched several programs in recent weeks:

1) Novell ZENworks Configuration Management Upgrade Promotion – On May 1, we launched a limited time promotion targeting our existing ZENworks base. Novell ZENworks Desktop Management or Novell ZENworks Suite customers (without maintenance) who upgrade with maintenance before October 31, 2009 can take advantage of a 33% discount on license costs. A similar discount is available to customers who have Novell ZENworks as part of an older versions of Novell Open Workgroup Suite. For more information, visit

2) New ZENworks Configuration Management Pricing and Upgrade Paths - For ZENworks customers on maintenance or those with point products, we introduced new, aggressive pricing to drive even better TCO when upgrading to ZENworks Configuration Management. These new pricing changes also went into effect on May 1. For more information, see NPAs 6015-6017 or visit

3) Novell ZENworks Migration Assurance Program – Launched in April, this innovative new services program offers comprehensive training resources, customized support options and one week of onsite consulting (delivered by a qualified local partner or Novell Professional Services) to help streamline upgrades from ZENworks to Novell ZENworks 10 Configuration Management. For more information on this program, visit


The following resources are available to help you open sales conversations about Novell ZENworks Configuration Management with your customers and prospects:

> Novell ZENworks Configuration Management SP2: Key Strengths and Features White Paper:

> Migrating Novell ZENworks 7 to Novell ZENworks 10 Configuration Management SP2 Migration Guide:

> Novell ZENworks Configuration Management Streamlining the Workstation Configuration Management Lifecycle Reviewer's Guide:

> Novell ZENworks Configuration Management in a Microsoft Windows Environment Guide:

> Novell ZENworks Configuration Management: Manage and Protect Your Endpoints Product Guide:

> Novell ZENworks 10 Configuration Management SP2 Enablement Webcast:

> Updated Novell ZENworks Configuration Management Product Web Site:

> Novell Endpoint Management Solutions Web Site:

> Novell ZENworks Configuration Management: Pricing and Upgrade Summary Slide: Price Changes_1_en.pdf



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