Introduction:

SSL is a protocol that provides security for communications between client and server by implementing encrypted data and certificate-based authentication. SSL is one of the most common ways of integrating secure communication on the internet as it is a mature protocol that is well-supported.

Hyper Text Transfer Protocol Secure (HTTPS) is a secure version of the Hyper Text Transfer Protocol (http). It is the result of layering HTTP on top of the SSL/TLS protocol, thus adding the security capabilities of SSL/TLS to standard HTTP communications. It uses public and private key pair to encrypt the data flow between client and server

Enable HTTPS on Novell Service Desk:

In order to enable HTTPS protocol on Novell Service Desk, you first need create a public and private key pair to be used for encryption.

As you know, Novell Service Desk application can be installed on Windows or Linux platforms. It is also available as a virtual appliance.

The below sections walk you through the steps to enable https in each of these platforms.

To enable https on linux. Click here:

To enable https on windows. Click here:

To enable https on appliance. Click here:

To enable https on appliance for 7.3 and 7.4. Click here:

To configure Tomcat Settings for external certificates. Click here:

Modifications:

Update Oct 21^st, 2014: POODLE SSLv3.0 vulnerability (CVE-2014-3566) is addressed.