Knowledge Document: ActiveSync configuration fails when Office365 is using Modern Authentication

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Environment

ZENworks 2020 Update 2

Situation

When configuring ActiveSync for MDM email within ZENworks, Office365 configuration fails when using Modern Authentication.

Cause

Currently ZENworks only supports Basic Authentication.  Modern Authentication is not supported on this version.

Resolution

Microsoft is going to deprecate Basic Authentication.  For the latest status on the addition of Modern Authentication please raise a support case with us and reference this knowledge article.

Access document on support portal here

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