1.45pm ‐ 2.35pm

Speaker: Paul Pedron, OpenText

We’ll explore the next version of ZENworks Service Desk has many new features to expedite and streamline your ticketing processes.

Securing Technician Logins with NetIQ AAF Limited, Quick Call comprehensive filter views, customer reminder emails, email alias search, AMIE Import modernization and many more changes to enhance functionality.

The draft agenda for the main conference can be found HERE and you may register for the Conference HERE. We are waiting on a few minor updates to the agenda and the online files will be updated as soon as we have them.

Attendance at the weekend workshops is not dependent on you attending the full conference week and these require a separate registration using this LINK.

Some of the sessions during the conference week will be shared online, but not all of them. Those registering to attend online will receive full details the week before the event.