Hello,

I want to enroll a MAC PC with MAC OS 13 and have creted a pre-approved device with mac and serial number etc. I wrote the mac-address with dc-a9-04-98-45-65.

In the log I found  this:

[DEBUG] [06/07/2024 11:30:43.135] [59] [ZENClientMgmt] [192] [] [AppleHelper] [] [Not found pre-approved device with serial number C02TX0Y5HTD5 and mac address dc:a9:04:98:45:65] [] [] [] [ZENServer]
[TRACE] [06/07/2024 11:30:43.135] [59] [ZENClientMgmt] [192] [] [AppleHelper] [] [Failed to enroll device as it is not pre-approved] [] [] [] [ZENServer]
[TRACE] [06/07/2024 11:30:43.136] [59] [ZENClientMgmt] [192] [] [AppleMDMImpl] [] [Failed to process Enrollment Response : com.novell.zenworks.exception.ZENLibException: Failed to enroll device as it is not pre-approved.

Is there a problem with the writing form of the mac address?