Change incident ticket status from email subject line: Status History

Below is the history of changes to this idea's status. Return to the idea.

  • Accepted

    ZSD v8.4 will have the capability for Customers to reopen tickets from the Customer Portal.

  • Under Consideration

    Keep Voting on this if you haven't yet.
    Changing Incident Status from Email Subject Line is being considered.

  • Waiting for Votes

    This would streamline efficiency and communication.
    Great Idea.

  • New Idea

    New Idea