Idea ID: 2871617

Automated workflow for customer follow-ups

Stuart Thomas Stuart Thomas
Status : Waiting for Votes

Is it possible to setup a workflow that will automatically send a follow-up email to customers when the status is, i.e. 'Awaitng Customer' and there has been no response for a period of time?


    This is a great enhancement, thanks for this suggestion.

    Paul Pedron

    Micro Focus Product Manager