Idea ID: 2782305

Scheduled Backups for Service Desk Appliance

MigrationDeletedUser

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over 7 years ago

For the embedded PGSQL database, include a (default) option to keep x days of backups on the local appliance, and schedule this during installation. This should be backed up to some default 'backup' folder on the unit, and the scheduled backup should be configured as part of this process.

We can then (using tools like rsync) copy off these backups for further resilience.

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Appliance

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ppedron 1 month ago

The one challenge to overcome is for downtime when this occurs.

This process would need to stop zsd services, stop postgresql services, backup and start both services.

There is a manual process to achieve backups but you must schedule ZSD outage for this to occur.
https://www.novell.com/documentation/zenworks-service-desk-83/admin/data/t4ftkf4wke2g.html

Paul Pedron

Micro Focus Product Manager
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ppedron 1 month ago

The one challenge to overcome is for downtime when this occurs.

This process would need to stop zsd services, stop postgresql services, backup and start both services.

There is a manual process to achieve backups but you must schedule ZSD outage for this to occur.
https://www.novell.com/documentation/zenworks-service-desk-83/admin/data/t4ftkf4wke2g.html

Paul Pedron

Micro Focus Product Manager
- Cancel
- Vote Up 0 Vote Down
- More
- Cancel

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ZENworks Service Desk

Scheduled Backups for Service Desk Appliance

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