This idea exchange is for submitting product enhancement ideas only.  If you have a question about the product, please click on the “Discussions” tab above and post your questions there.

Here's some tips to get you started:

1. Review our submission guidelines & status definitions
2. Search the community for a solution or existing ideas
3. Contribute by voting and commenting on ideas
4. Suggest a new idea (below)
  • Ideas
    ZENworks Service Desk Idea Exchange

    Custom reports should be scheduleable like built in reports

    Labels: Reporting
    by MigrationDeletedUser
    Idea ID: 2789353
    4 votes
    Status: Waiting for Votes
  • Ideas
    by atobias
    Idea ID: 2782590
    4 votes
    Status: Waiting for Votes
  • Ideas
    ZENworks Service Desk Idea Exchange

    Print Item Information -> Include Description & Notes entries

    Labels: Technician Portal
    by MigrationDeletedUser
    Idea ID: 2785638
    4 votes
    Status: Accepted
  • Ideas
    ZENworks Service Desk Idea Exchange

    Rename hardcoded Categories through description

    Labels: Customer Portal
    by MigrationDeletedUser
    Idea ID: 2779248
    4 votes
    Status: Accepted
  • Ideas
    ZENworks Service Desk Idea Exchange

    Remove attachments from Service Desk emails

    Labels: Email
    by MigrationDeletedUser
    Idea ID: 2789700
    4 votes
    Status: Accepted
  • Ideas
    ZENworks Service Desk Idea Exchange

    Public Holiday & FSC Visibility to the team

    Labels: Technician Portal
    by MigrationDeletedUser
    Idea ID: 2783091
    4 votes
    Status: Waiting for Votes
  • Ideas
    ZENworks Service Desk Idea Exchange

    Show pictures/graphics within Descriptions and Notes and not as attachments

    Labels: Other
    by MigrationDeletedUser
    Idea ID: 2787574
    4 votes
    Status: Waiting for Votes
  • Ideas
    ZENworks Service Desk Idea Exchange

    Make Customer Portal Home page more configurable

    Labels: Customer Portal , Customization options
    by Sector_osh
    Idea ID: 2869918
    4 votes
    Status: Waiting for Votes
  • Ideas
    ZENworks Service Desk Idea Exchange

    Remote control without ZENworks

    Labels: Integrations
    by MigrationDeletedUser
    Idea ID: 2783105
    4 votes
    Status: Waiting for Votes
  • Ideas
    ZENworks Service Desk Idea Exchange

    Make the whole row rather than the request/incident number selectable

    Labels: Technician Portal
    by Sector_osh
    Idea ID: 2873702
    4 votes
    Status: Waiting for Votes