Usually this means somewhere in the scenario you are running into Java Heap size limits. Either there is a leak/issue or need to increase the heap size. ANother may be to make sure these flow are not running at same time

Thank you Misaq for the quick reply. Both scenarios are not running at the same time. but can you help me with solution on increasing Heap Size.

Hi Misaq,

Please help me with steps to increase Heap Size.

Thanks,

Darshana

Overall memory requirement is mentioned in the install document.  

Should go thru this section for performance improvement.

https://docs.microfocus.com/doc/Connect_-_IT/9.91/PortalHome/Performance

Also look in the mail server logs if ant related errors.

Would be helpful if you can post CIT logs to check for any other setup issue.

I think your issue may be related to this...

kmviewer.saas.microfocus.com/

Hi Misaq,

This one already has been implemented, but no luck.

Thanks, will check this one

I have no knowledge of the application, but the topic of Java heap space is a recurring theme in other OT applications such as Filr, Vibe etc. One source that I use is the IBM documentation for the IBM Java SDK from which, for example, calculation methods e.g. for the Java heap size can be taken. With the heap size problem, there are usually other topics from the area of optimization of operating systems and applications for the admin, with Java one topic is e.g. the garbage collection. Contents which are contained in the IBM Java documentation can also be transferred to other Java forks.

Scenarios already running with Admin account through Service Console

Oracle Java has a white paper in the Tech Forum which is a really good source on the subject of heap size and Java performance.

This is basically about

java -Xmsxxm -Xmxxxxm 

-Xms<size>        set initial Java heap size
-Xmx<size>        set maximum Java heap size
-Xss<size>        set java thread stack size