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What's New in OpenText NNM, NA, and NOM

by   in IT Operations Cloud

OpenTextTm Network Operations Management (NOM) is a software suite consisting of OpenText Network Node Monitor (NNM) and OpenText Network Automation (NA). NNM is a network health and network performance monitoring solution. NA automates key network operations, including configuration, change, and security compliance.

April 2024: What’s New in OpenText NNM and NA CE 24.2

Network Node Manager (NNM)

Network Node Manager (NNM) 24.2 delivers innovations designed to broaden your observability into your entire network while simultaneously reducing total cost of ownership for distributed NNM environments.

Network Edge Observer

  • Provides that capability to monitor an area of a network without the overhead of deploying an NNM server, drastically reducing the total cost of ownership for distributed NNM environments.

SD-WAN Overlays for Cisco Viptela

  • Automatically discovers and monitors overlay objects for an ongoing view of the health of the entire SD-WAN service.

Cisco Wireless LAN

  • Enables more comprehensive network observability by monitoring wireless access points and their connectivity to the rest of the network, solving the “last mile problem”.

Network Automation (NA)

Network Automation (NA) 24.2 focuses on enhanced reporting capabilities, tighter integration with Operations Orchestration (OO), efficiency gains for large enterprise customers, and NetDevOps advancements.

Automation Insight

  • Advanced NA OPTIC Reporting to include new configuration management data for new report and dashboard creation.

OO NA Integration update

  • Updated version compatibility to allow for OOTB/native OO workflow invocation directly from NA.

Task Load Optimizer

  • Git content versioning is now surfaced for use with NA task execution and troubleshooting. This now provides users with the ability to track Git CID within NA to determine if a change plan or script has been modified between task executions.

Git Traceability

  • Advanced NA OPTIC Reporting to include new configuration management data for new report and dashboard creation.

January 2024: What’s New in OpenText NNMi and NA CE 24.1

NOM, NNMi, and NA 24.1 are an incremental update that delivers new Checkpoint Firewall connection monitoring, Templatized Performance Troubleshooter dashboard search filters, and new device support.

  • Advanced Checkpoint Firewall Connection Monitoring provides out-of-the-box connection pool monitoring capabilities to provide deeper insights into firewall health (NNMi).
  • Templatized Performance Troubleshooter dashboard filters enable faster troubleshooting by allowing users to easily create and save filters for nodes and interfaces to their omnibar (NNMi).
  • New and/or updated device drivers for new and existing vendors, bringing the total number of supported vendors to 200+ and supported devices to 3500+ (NNMi, NA).

October 2023: What’s New in OpenText NNM and NA CE 23.4

Network Node Manager (NNM)

SDx coverage

  • New SDN Overlays support for Cisco ACI environments: Gain deeper insight into your Cisco ACI environments by automatically discovering and monitoring End Point Group, VRF, vxLAN, and tenants.
  • Monitoring of virtual systems on Checkpoint VSX gateways: Improve the security of your network by monitoring Checkpoint virtual firewalls. This feature was a customer request on the Idea Exchange. (additional units required)

Deployment and scalability

  • Central OPTIC Data Lake for multiple independent NNMi servers: Reduce total cost of ownership by allowing multiple independent NNMi servers to use a central instance of the OPTIC Data Lake.
  • Additional scale for NOM Reporting – SaaS (50K nodes): Larger customers can now leverage NOM Reporting – SaaS. NOM Reporting – SaaS is the fastest, easiest way to start using the OPTIC Data Lake, with the advantage of being managed by OpenText product experts.

Monitoring for change

  • Introducing NA Express: NNMi customers can now gain essential change monitoring capabilities with NA Express. NA Express gives network operations teams essential change data, improves Network Operations Center (NOC) root cause analysis with performance overlays, and facilitates network incident troubleshooting with network path visibility.

Core feature enhancements

  • Templatized performance dashboards: Speed troubleshooting and reduce mean time to repair with new performance dashboards created from reusable templates. They’ll get you the information you need, when you need it.
  • New REST APIs: Reduce total cost of operation by automating common use cases and bypassing the UI with more comprehensive REST API support that better integrates more of your tools.
  • Huawei QA iSPI support: Measure network quality of service in Huawei environments to ensure better service for your customers.
  • Other quality enhancements: Increase capability, scalability, performance, and security with Performance Troubleshooter API optimization and increased error handling and logging detail.


Network Automation (NA)


  • Source Control Management (SCM) via GitHub: Gain deeper collaboration, consistency, and compliance by leveraging GitHub as a version control repository for NA change plans and diagnostics. (additional units required)
  • Red Hat Ansible Support: Extend NetDevOps automation capability and content with supported and documented integration with Red Hat Ansible. Locally execute Ansible playbooks sourced from the local file system or from a remote version control repository such as GitHub. (additional units required based on usage)

Core Feature Enhancements:

  • NA UI Update: Ensure a consistent and visually appealing user experience across NA, NNMi, and NOM. A modernized and reskinned NA Classic UI improves navigation and readability.
  • Improved NA Policy Search functionality: Quickly secure your network with NA’s enhanced Policy Search capabilities. This customer-requested feature from the Idea Exchange reduces the time and effort required to find vendor vulnerability gaps—providing easier access and additional visibility into Compliance Policy conditions.

For more information on the latest NNM, NA, and NOM releases, please visit the ITOM Practitioner Portal.


Network Operations Management