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    IT Is Hitting the Complexity Wall. AIOps and Observability Can…

    In your quest for competitive advantage with cloud applications, have you hit the complexity wall?  Observability and AIOps can help, read on to see how.
    by   in IT Operations Cloud
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    From Complexity to Clarity: OpenTelemetry Changes Everything…

    Are you curious about the buzz around OpenTelemetry? Wonder no more! Join us on February 20th, where we’ll give you all you need to know, including best practices for observability and how to achieve near “instant-on” monitoring and troubleshooting by fusing OpenTelemetry insights with AI application support.
    by   in IT Operations Cloud
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    Join us at the Pink 2024 Conference - See new GenAI capabilities…

    At Pink24 we’ll be showcasing our GenAI solution for ITSM, OpenText IT Operations Aviator.
    by   in IT Operations Cloud
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    What’s new in OpenText Operations Bridge

    OpenText Operations Bridge 23.4 has been released! Check this blog post for details on what’s new in the latest release, including a new product.
    by   in IT Operations Cloud
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    What's New in OpenText NNMi, NA, and NOM

    24.1 delivers new Checkpoint Firewall connection monitoring, Templatized Performance Troubleshooter dashboard search filters, and new device support.
    by   in IT Operations Cloud
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    What’s New in OpenText Universal Discovery and CMDB

    OpenText Universal Discovery and Universal CMDB discovers, maps, and manages your IT configurations and can be deployed on-premises or via SaaS. Increase your IT visibility and reduce your IT service disruptions with robust discovery, service de...
    by   in IT Operations Cloud
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    What’s New in OpenText HCMX

    Explore the latest HCMX release, which takes FinOps functionality to new heights.
    by   in IT Operations Cloud
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    What’s new in OpenText SMAX

    All the latest SMAX release news—right here.
    by   in IT Operations Cloud
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    Operations Bridge AIOps: Latest Changes in Automatic Event C…

    Automatic Event Correlation (AEC) is an analytics capability in OpenText Operations Bridge. It uses machine learning-based algorithms to identify patterns in high-volume event data and isolate the root cause. Read this article to learn about our latest additions to this feature.
    by   in IT Operations Cloud
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    IT Service Management (ITSM) trends in 2024

    GenAI dominates, but there’s more to unpack here. GenAI drives greater ESM maturity, scrupulous knowledge management, and democratization of information. The overarching trend: ITSM is a journey fueled by GenAI.
    by   in IT Operations Cloud