Welcome to the ITOM Blog

Learn how IT operations management (ITOM) solutions fuel digital business performance through automation, orchestration, and transformation. 
 
Included in the Top 10 Operations Management Blogs, News Websites & Newsletters in 2019: 
 

 

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Data Center Automation 89
Data Protector 16
Discovery & CMDB 72
Hybrid Cloud Management 89
Network Operations Management 101
Operations Bridge 217
Operations Orchestration 58
Robotic Process Automation 51
Service Management Automation 138

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    15 min read
    0

    What’s New in Operations Bridge Reporting, Application Monitoring and Agentless Monitoring

    OpenText Operations Bridge 2023.05 has been released! Check this blog post for details on what’s new in the area of the Operations Bridge Reporting, as well as in Application and Agentless monitoring.
    Irina Kuvshinova
    by   in IT Operations Management
    17 min read
    0

    What’s New in Operations Bridge Manager and SiteScope 2023.05

    OpenText Operations Bridge 2023.05 has been released! This blog post describes what’s new in our latest Operations Bridge Manager, SiteScope and Operations Bridge Management Pack releases. Keep reading to learn more.
    Irina Kuvshinova
    by   in IT Operations Management
    2 min read
    0

    [ITOM Inform] Generative AI Virtual Agents Are Coming, Plus 3 Ways to Cut Complexity

    The world of ITOps is always changing. Innovations abound, and we love sharing them here. So get ready, because our ITSM solution (aka SMAX) is prepping now for Large Language Model-supported virtual agents. Read on for this and more areas of innovation.
    greenetw
    by   in IT Operations Management
    5 min read
    0

    What It Takes to Build a Game-Changing, Enterprise-Ready, Generative AI Virtual Agent

    Many of us have been dazzled by the power and promise of generative AI since OpenAI ChatGPT burst onto the scene late last year. Here at OpenText, we’re building a generative AI virtual agent to meet enterprise needs. Read on for details.
    David_Baron
    by   in IT Operations Management
    3 min read
    0

    OpenText Is a Proud Sponsor of FinOps X—the Premier FinOps Event of the Year

    FinOps X is the largest in-person FinOps event of the year. It is held in San Diego, California on June 27-30. Learn why OpenText is proud to sponsor the event and get a sneak peek at what we have in store.
    Alex_Rwankuba
    by   in IT Operations Management
    3 min read
    0

    IT Is Hitting the Complexity Wall. AIOps and Observability Can Help.

    In your quest for competitive advantage with cloud applications, have you hit the complexity wall?  Observability and AIOps can help, read on to see how.
    MichaelProcopio
    by   in IT Operations Management
    2 min read
    0

    Why Discovery and CMDB Are Having a Renaissance—Insights from the 2023 Virtual Forum

    There’s yet another renaissance happening in IT and what’s “old” is suddenly new again. I’m talking about the time-tested technology of the configuration management database or CMDB. Like many technologies in IT, CMDBs h...
    WesHeapsPMM
    by   in IT Operations Management
    5 min read
    0

    Une CMDB, un projet de migration cloud… Tentons de trouver des synergies!

    Je suis ravie aujourd'hui de recueillir le témoignage d'un expert du secteur. Boris Dayanga, Senior Manager – Expert ITSM Timspirit, nous fait le plaisir de partager avec nous son expertise et ses réflexions sur...
    Sandrine Avenier
    by   in IT Operations Management
    6 min read
    0

    How to add value with OpenText Operations Agent

    As part of OpenText Operations Bridge, Operations Agent helps you facilitate monitoring of a wide range of systems and applications. Keep reading to learn more.
    Irina Kuvshinova
    by   in IT Operations Management
    2 min read
    0

    [ITOM Inform] Thriving in Change—Cloud Control, SaaS Agility, Getting the Digital Workplace Right

    For many of us, the first signs of spring are here. Changes in the digital world—like those in our natural world—are fast, ongoing, and sometimes sudden. This month we feature three ways you can thrive in change. Read on to see them.
    greenetw
    by   in IT Operations Management

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