[ITOM Inform] The Outside View—Analysts and Customers Weigh In

by Micro Focus Employee in IT Operations Management

No matter how you look at it, an outside view is always a good thing. For many of us, the summer sun will soon draw us out, shift our view, and do wonders for our spirits. For business health, getting an outside view—from customers, from industry influencers, about competitors—is equally essential. We consistently seek that view, and this month we’re sharing it. Find out why analysts rank SMAX #1 and position Operations Bridge as a market leader. Also in this edition, learn how Vodacom saves $2 million a year with Data Center Automation and Air France KLM achieves automation at scale with Hybrid Cloud Management and Operations Orchestration. What’s your point of view? We’d love to know—so reach out to your favorite Micro Focus person, anytime.

Happy innovating,

Travis Greene
Director of ITOM Product Marketing

SMAX Ranks #1

 SMAX is the global winner in Research In Action’s latest ESM Vendor Selection MatrixTm report. SMAX gets top scores for the breadth and depth of its offering and excellent customer satisfaction scores. The three words used to describe SMAX? Extensible. Efficient. Affordable. (ESM market and vendor trends are in the report, too.)

Operations Bridge Outperforms, Well . . . Everyone!

GigaOm’s Radar for Cloud Observability Solution awards Operations Bridge the coveted outperformer spot as a market leader. Its modern UI, outstanding reporting and dashboard capabilities, predictive analytics, and intelligent data push are some of the reasons why.


Customer Story: Vodacom

 This South Africa-based mobile communications company saves over $2 million each year with automated patching and remediation courtesy of Data Center Automation (DCA). Learn how Vodacom eliminated human intervention in their diverse and high-availability environment. Now patching is down to just four hours each week.

Customer Story: Air France KLM

 Speed up service delivery and reduce costs—that’s what the cloud and automation team at this global airline is charged with. They automated in-cloud and on-prem service provisioning and lifecycle orchestration with Hybrid Cloud Management (HCM) and Operations Orchestration (OO). Their redesigned workflows improved efficiency at scale, boosting productivity for all.



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Data Center Automation
Discovery & CMDB
Hybrid Cloud Management
Network Operations Management
Operations Bridge
Operations Orchestration
Robotic Process Automation
Service Management Automation